Holland America Line completes SYNKROS installation


Together with the Carnival Corporation cruise brand Holland America Line, Konami Gaming Inc. has completed the launch of the SYNKROS® casino management system across all 11 ships in the brand’s fleet.

Under this new system, guests can enjoy an array of top gaming services that optimise the slot machine experience. In addition to cashless wagering, guests now have quick access to more information about their play, including seeing points earned and the ability to easily redeem any promotions or offers. Guests also can now take part in on-demand slot tournaments, prize drawings and floor-wide bonus events, powered by Konami’s casino system.

“The SYNKROS system, known as SURF (Serving Up Rewards and Fun), offers exciting new features that personalise slot machine play and improve the experience for our guests who enjoy the casino,” says Marty Goldman, Senior VP, Global Casino Operations, Carnival Corporation. “With the completion of the system installation across the fleet, Holland America Line ships are leading the way among Carnival Corporation’s portfolio of brands to deploy this exciting new system.”

Tom Jingoli, Executive VP & COO at Konami Gaming Inc, adds: “SYNKROS is part of a broad array of innovative initiatives and experiences available to guests on Holland America Line. Konami is committed to an equally successful implementation across Carnival Corporation’s global fleet.”

Konami’s SYNKROS was selected as the official gaming enterprise management system of Carnival Corporation & plc in 2018, and the companies are currently implementing the system across the 90+ ship portfolio, spanning nine cruise brands.

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